OSFA experienced a notice incident on May 21, 2026 affecting Login service, lasting 3h 14m. The incident has been resolved; the full update timeline is below.
Affected components
Login service
Update timeline
- investigating May 21, 2026, 02:06 AM UTC
We are aware of intermittent issues impacting mylD. You may not be able to log into Online services for agents or RAM. We are investigating this issue as a priority. We apologise for the inconvenience and thank you for your continued patience during this time.
- monitoring May 21, 2026, 02:36 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 21, 2026, 05:21 AM UTC
This incident has been resolved.