ORO Labs incident

Email Service in EU Impacted

Major Resolved View vendor source →

ORO Labs experienced a major incident on May 5, 2025 affecting App - EU and Admin - EU and 1 more component, lasting 2h 4m. The incident has been resolved; the full update timeline is below.

Started
May 05, 2025, 12:28 PM UTC
Resolved
May 05, 2025, 02:32 PM UTC
Duration
2h 4m
Detected by Pingoru
May 05, 2025, 12:28 PM UTC

Affected components

App - EUAdmin - EUIntegration - EUPerformance - EUPlatform - EU

Update timeline

  1. investigating May 05, 2025, 12:28 PM UTC

    Unable to send emails. We are looking into this, thank you for your patience.

  2. resolved May 05, 2025, 02:32 PM UTC

    This incident has been resolved.