ORO Labs incident

Partial Service Impact - AWS Infrastructure on ORO Service

Minor Resolved View vendor source →

ORO Labs experienced a minor incident on October 20, 2025 affecting Workato - US, lasting 8h 44m. The incident has been resolved; the full update timeline is below.

Started
Oct 20, 2025, 02:01 PM UTC
Resolved
Oct 20, 2025, 10:46 PM UTC
Duration
8h 44m
Detected by Pingoru
Oct 20, 2025, 02:01 PM UTC

Affected components

Workato - US

Update timeline

  1. monitoring Oct 20, 2025, 02:01 PM UTC

    There has been global outage related to N. Virginia region AWS services being impacted - we are monitoring this internally.

  2. monitoring Oct 20, 2025, 02:02 PM UTC

    We are continuing to monitor for any further issues.

  3. monitoring Oct 20, 2025, 04:14 PM UTC

    Workato Services affected.

  4. monitoring Oct 20, 2025, 04:14 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Oct 20, 2025, 10:46 PM UTC

    This incident has been resolved.