OrderlyMeds experienced a minor incident on June 24, 2025 affecting Medical Team Chat, lasting 4h 8m. The incident has been resolved; the full update timeline is below.
Affected components
Medical Team Chat
Update timeline
- identified Jun 24, 2025, 04:32 PM UTC
Text alerts for new messages from the medical team are currently delayed due to an upstream provider experiencing a partial outage. The messages will still appear in your patient portal. If you are expecting a message from the medical team, please check the patient portal: https://omeds.co/drchat
- resolved Jun 24, 2025, 05:08 PM UTC
This incident has been resolved and all delayed notifications have been delivered.