Orderful incident

Orderful Platform Incident

Major Resolved View vendor source →

Orderful experienced a major incident on July 18, 2022 affecting UI and API, lasting 5m. The incident has been resolved; the full update timeline is below.

Started
Jul 18, 2022, 07:29 PM UTC
Resolved
Jul 18, 2022, 07:34 PM UTC
Duration
5m
Detected by Pingoru
Jul 18, 2022, 07:29 PM UTC

Affected components

UIAPI

Update timeline

  1. investigating Jul 18, 2022, 07:29 PM UTC

    We are aware of an issue impacting UI login and transaction delivery. It's currently under investigation.

  2. investigating Jul 18, 2022, 07:34 PM UTC

    We are continuing to investigate this issue.

  3. resolved Jul 18, 2022, 07:34 PM UTC

    The incident has been resolved. Root cause is being investigated.