Orderful incident

Legacy AS2 connection processing slow

Major Resolved View vendor source →

Orderful experienced a major incident on August 16, 2022 affecting Trading Partner Delivery Services, lasting 8m. The incident has been resolved; the full update timeline is below.

Started
Aug 16, 2022, 02:47 AM UTC
Resolved
Aug 16, 2022, 02:55 AM UTC
Duration
8m
Detected by Pingoru
Aug 16, 2022, 02:47 AM UTC

Affected components

Trading Partner Delivery Services

Update timeline

  1. identified Aug 16, 2022, 02:47 AM UTC

    Processing for transactions on legacy AS2 connections is experiencing up to 20 minute delays

  2. monitoring Aug 16, 2022, 02:47 AM UTC

    Service has been restored.

  3. resolved Aug 16, 2022, 02:55 AM UTC

    The issue is now fully resolved.