Orderful incident

Transaction delivery service degradation

Major Resolved View vendor source →

Orderful experienced a major incident on September 26, 2022 affecting Trading Partner Delivery Services, lasting 2h 27m. The incident has been resolved; the full update timeline is below.

Started
Sep 26, 2022, 04:46 PM UTC
Resolved
Sep 26, 2022, 07:13 PM UTC
Duration
2h 27m
Detected by Pingoru
Sep 26, 2022, 04:46 PM UTC

Affected components

Trading Partner Delivery Services

Update timeline

  1. investigating Sep 26, 2022, 04:46 PM UTC

    We are currently investing an issue that's impacting transaction delivery.

  2. monitoring Sep 26, 2022, 06:49 PM UTC

    The transaction queue is caught up and we're currently monitoring the system closely. We'll post another update as soon as we declare the incident resolved.

  3. resolved Sep 26, 2022, 07:13 PM UTC

    Transaction delivery service is back to a healthy state. The incident is now resolved. Please email [email protected] if you have any questions.