Orderful incident

Transaction delivery service degradation

Major Resolved View vendor source →

Orderful experienced a major incident on October 6, 2022 affecting Trading Partner Delivery Services, lasting 3h 1m. The incident has been resolved; the full update timeline is below.

Started
Oct 06, 2022, 08:30 PM UTC
Resolved
Oct 06, 2022, 11:32 PM UTC
Duration
3h 1m
Detected by Pingoru
Oct 06, 2022, 08:30 PM UTC

Affected components

Trading Partner Delivery Services

Update timeline

  1. investigating Oct 06, 2022, 08:30 PM UTC

    One of the third-party services is experiencing an outage which is impacting transaction delivery service. A subset of customers using ECGrid as a communication channel is impacted. We'll update the status page as we have more updates.

  2. resolved Oct 06, 2022, 11:32 PM UTC

    Transaction delivery service is back to a healthy state. The incident is now resolved. Please email [email protected] if you have any questions.