Orderful incident

Legacy Communication Services Delayed Processing

Notice Resolved View vendor source →

Orderful experienced a notice incident on October 19, 2022 affecting Trading Partner Delivery Services, lasting 2h 21m. The incident has been resolved; the full update timeline is below.

Started
Oct 19, 2022, 04:32 PM UTC
Resolved
Oct 19, 2022, 06:54 PM UTC
Duration
2h 21m
Detected by Pingoru
Oct 19, 2022, 04:32 PM UTC

Affected components

Trading Partner Delivery Services

Update timeline

  1. investigating Oct 19, 2022, 04:32 PM UTC

    We are aware of the issue and investigating the source. Scope involves FTP and legacy AS2 connections

  2. investigating Oct 19, 2022, 05:05 PM UTC

    We are continuing to investigate the issue.

  3. monitoring Oct 19, 2022, 05:21 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Oct 19, 2022, 06:54 PM UTC

    This incident has been resolved.