Orderful experienced a minor incident on March 13, 2023 affecting UI, lasting 41m. The incident has been resolved; the full update timeline is below.
Affected components
UI
Update timeline
- investigating Mar 13, 2023, 04:04 PM UTC
We are currently investigating issues with the Orderful UI that is preventing some users from logging in.
- investigating Mar 13, 2023, 04:09 PM UTC
We have identified the issue is related to our third party authentication platform. They are investigating the issue. This issue only effects logins. All transactions and data flow are functioning normally.
- monitoring Mar 13, 2023, 04:23 PM UTC
The UI is operational. The issues with our third-party authentication platform appear to have been resolved, but we will continue to monitor the situation.
- resolved Mar 13, 2023, 07:11 PM UTC
This incident has been resolved.