Orderful incident

Orderful UI Issue - Unable to log in to the UI

Major Resolved View vendor source →

Orderful experienced a major incident on June 7, 2023 affecting UI, lasting 6m. The incident has been resolved; the full update timeline is below.

Started
Jun 07, 2023, 08:51 PM UTC
Resolved
Jun 07, 2023, 08:57 PM UTC
Duration
6m
Detected by Pingoru
Jun 07, 2023, 08:51 PM UTC

Affected components

UI

Update timeline

  1. investigating Jun 07, 2023, 08:51 PM UTC

    We are currently experiencing an issue with our UI. Users are not able to log into the UI. Please note the API is NOT affected by this and Transactions are flowing as expected

  2. investigating Jun 07, 2023, 08:55 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Jun 07, 2023, 08:55 PM UTC

    Users are now able to log in to the UI

  4. resolved Jun 07, 2023, 08:57 PM UTC

    This incident has been resolved.