Orderful incident

Guidelines not showing in the UI

Minor Resolved View vendor source →

Orderful experienced a minor incident on July 12, 2023 affecting Trading Partner Delivery Services and UI and 1 more component, lasting 3h 20m. The incident has been resolved; the full update timeline is below.

Started
Jul 12, 2023, 03:33 PM UTC
Resolved
Jul 12, 2023, 06:54 PM UTC
Duration
3h 20m
Detected by Pingoru
Jul 12, 2023, 03:33 PM UTC

Affected components

Trading Partner Delivery ServicesUITransaction ValidationRules Engine

Update timeline

  1. investigating Jul 12, 2023, 03:33 PM UTC

    We are currently investigating an issue with Guidelines not showing in the UI.

  2. identified Jul 12, 2023, 04:13 PM UTC

    We have identified the issue and a fix will be deployed shortly

  3. identified Jul 12, 2023, 04:14 PM UTC

    We are continuing to work on a fix for this issue.

  4. resolved Jul 12, 2023, 06:54 PM UTC

    Guidelines are now showing in the UI