Orderful incident

Outgoing Transactions Delayed

Minor Resolved View vendor source →

Orderful experienced a minor incident on July 28, 2023, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jul 28, 2023, 12:00 AM UTC
Resolved
Jul 28, 2023, 12:00 AM UTC
Duration
—
Detected by Pingoru
Jul 28, 2023, 12:00 AM UTC

Update timeline

  1. resolved Jul 28, 2023, 12:58 AM UTC

    There was an approximately 15 minute window where a subset of transactions failed to be sent to their destination due to errors involving acknowledgement processing. The error was detected immediately and cause determined shortly after. A fix was then applied to stop the issue immediately. Delayed transactions were then reprocessed.