Orderful experienced a minor incident on February 15, 2024 affecting Trading Partner Delivery Services and UI and 1 more component, lasting 2h 24m. The incident has been resolved; the full update timeline is below.
Affected components
Trading Partner Delivery ServicesUITransaction ValidationAPIRules Engine
Update timeline
- identified Feb 15, 2024, 03:25 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Feb 15, 2024, 05:49 PM UTC
Issue was caused by edge case causing memory leak. A fix resolved issue within the hour and will mitigate this exact issue going forward. We will pursue a longer-term solution to root out similar potential cases.