Orderful experienced a minor incident on August 10, 2022 affecting UI, lasting 3h 17m. The incident has been resolved; the full update timeline is below.
Affected components
UI
Update timeline
- investigating Aug 10, 2022, 05:00 PM UTC
We are currently investigating reports of slow UI performance for some users.
- identified Aug 10, 2022, 05:18 PM UTC
The issue has been identified. For some users, a bug in one UI component is causing others to load slowly. Server and processing performance is unaffected, the issue is client-side. A fix is underway and will be deployed shortly.
- monitoring Aug 10, 2022, 06:04 PM UTC
Fix has been deployed. Affected customers was dependent on browser language settings, monitoring to confirm resolution.
- resolved Aug 10, 2022, 08:17 PM UTC
Confirmed as resolved.