Orderful experienced a notice incident on March 14, 2025, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Mar 14, 2025, 03:24 PM UTC
We detected a degradation in ingesting files inbound to the Orderful platform via FTP. The issue was resolved immediately and all files caught up within 15 minutes. It appears the monitors never triggered an incident alert, we are investigating why this is and reconstructing a timeline