Orb experienced a minor incident on September 16, 2025 affecting Ingest, lasting 22m. The incident has been resolved; the full update timeline is below.
Affected components
Ingest
Update timeline
- investigating Sep 16, 2025, 05:42 PM UTC
We're looking into elevated API times on a subset of ingestion API requests. This does not affect any ingestion via S3.
- identified Sep 16, 2025, 05:48 PM UTC
We've identified the issue, and API latency is recovering - we're continuing to monitor.
- monitoring Sep 16, 2025, 05:51 PM UTC
Continuing to see quick recovery on API latencies. We'll provide any further updates in 10 minutes, or close out this incident.
- resolved Sep 16, 2025, 06:05 PM UTC
API latencies have returned to normal, and services are fully recovered.