Oracle Cloud incident

Multiple Services | Sweden Central (Stockholm)

Major Resolved View vendor source →

Oracle Cloud experienced a major incident on October 21, 2023 affecting Account Management and Billing — Sweden Central (Stockholm) and Console — Sweden Central (Stockholm) and 1 more component, lasting 2h 26m. The incident has been resolved; the full update timeline is below.

Started
Oct 21, 2023, 05:28 PM UTC
Resolved
Oct 21, 2023, 07:54 PM UTC
Duration
2h 26m
Detected by Pingoru
Oct 21, 2023, 05:28 PM UTC

Affected components

Account Management and Billing — Sweden Central (Stockholm)Console — Sweden Central (Stockholm)Developer Tools — Sweden Central (Stockholm)Java Management Service — Sweden Central (Stockholm)Marketplace — Sweden Central (Stockholm)Networking — Sweden Central (Stockholm)Oracle APEX Application Development — Sweden Central (Stockholm)Oracle Analytics Cloud — Sweden Central (Stockholm)Oracle Application Performance Monitoring — Sweden Central (Stockholm)Oracle Autonomous Data Warehouse — Sweden Central (Stockholm)

Update timeline

  1. investigating Oct 21, 2023, 06:58 PM UTC

    We're investigating an issue with multiple services in the Sweden Central (Stockholm) region. Customer Impact: Customers may experience intermittent network connectivity issues. An update will be provided within the next 30 minutes. Further updates will be provided as events warrant. Reference Number: CN-1570308

  2. investigating Oct 21, 2023, 07:25 PM UTC

    We're investigating an issue with multiple services in the Sweden Central (Stockholm) region. Customer Impact: Customers may experience intermittent network connectivity issues. An update will be provided within the next 30 minutes. Further updates will be provided as events warrant. Reference Number: CN-1570308

  3. investigating Oct 21, 2023, 07:44 PM UTC

    As of 19:17, 21 Oct 2023 UTC, we have mitigated the networking connectivity issue affecting the Sweden Central (Stockholm) region and have confirmed that most services have been restored. Customer Impact: Customers may be unable to use or connect to certain OCI services in the region. Further updates will be provided as events warrant. Start Time : October 21, 2023 17:28 UTC Reference Number: CN-1570308

  4. resolved Oct 21, 2023, 08:03 PM UTC

    We have confirmed that as of 19:54, 21 Oct 2023 UTC, the network connectivity issue affecting the Sweden Central (Stockholm) region has been mitigated and all impacted services have successfully recovered. Customer Impact: If you are still experiencing issues, please contact Customer Support. Further updates will be provided as events warrant. Start Time : October 21, 2023 17:28 UTC End Time : October 21, 2023 19:54 UTC Reference Number: CN-1570308