Oracle Cloud incident

Oracle Cloud Infrastructure Virtual Cloud Network (VCN) | Multiple Regions

Minor Resolved View vendor source →

Oracle Cloud experienced a minor incident on November 7, 2023 affecting Oracle Cloud Infrastructure Virtual Cloud Network (VCN) — Australia East (Sydney) and Oracle Cloud Infrastructure Virtual Cloud Network (VCN) — Australia Southeast (Melbourne) and 1 more component, lasting 47m. The incident has been resolved; the full update timeline is below.

Started
Nov 07, 2023, 10:10 PM UTC
Resolved
Nov 07, 2023, 10:57 PM UTC
Duration
47m
Detected by Pingoru
Nov 07, 2023, 10:10 PM UTC

Affected components

Oracle Cloud Infrastructure Virtual Cloud Network (VCN) — Australia East (Sydney)Oracle Cloud Infrastructure Virtual Cloud Network (VCN) — Australia Southeast (Melbourne)Oracle Cloud Infrastructure Virtual Cloud Network (VCN) — Brazil East (Rio de Janeiro)Oracle Cloud Infrastructure Virtual Cloud Network (VCN) — Brazil East (Sao Paulo)Oracle Cloud Infrastructure Virtual Cloud Network (VCN) — Brazil Southeast (Vinhedo)Oracle Cloud Infrastructure Virtual Cloud Network (VCN) — Canada Southeast (Montreal)Oracle Cloud Infrastructure Virtual Cloud Network (VCN) — Canada Southeast (Toronto)Oracle Cloud Infrastructure Virtual Cloud Network (VCN) — Chile Central (Santiago)Oracle Cloud Infrastructure Virtual Cloud Network (VCN) — Chile West (Valparaiso)Oracle Cloud Infrastructure Virtual Cloud Network (VCN) — Colombia Central (Bogota)

Update timeline

  1. investigating Nov 07, 2023, 10:10 PM UTC

    We are actively investigating a potential issue which may be impacting some Oracle Cloud Infrastructure (OCI) services in the UAE Central (Abu Dhabi), South Africa Central (Johannesburg), Spain Central (Madrid), and Mexico Central (Queretaro) regions. We will provide regular status updates as we have more information to share. Customer Impact: Pending Further updates will be provided as events warrant. Reference Number: 2e52437c

  2. identified Nov 07, 2023, 10:31 PM UTC

    We have identified an issue affecting some Oracle Cloud Infrastructure (OCI) services in the UAE Central (Abu Dhabi), South Africa Central (Johannesburg), Spain Central (Madrid), and Mexico Central (Queretaro) regions. We have implemented a mitigating fix and are starting to see service recovery. We are continuing to monitor the environment at this time. We will provide regular status updates as we have more information to share. Customer Impact: Customers may be unable to use or connect to some OCI services in the region. Further updates will be provided as events warrant. Reference Number: 2e52437c

  3. resolved Nov 07, 2023, 10:57 PM UTC

    We have mitigated the issue affecting Oracle Cloud Infrastructure (OCI) services in the UAE Central (Abu Dhabi), South Africa (Johannesburg), Spain Central (Madrid), and Mexico Central (Queretaro) regions and have confirmed that all services have been restored. Customer Impact: Customers may have been unable to use or connect to some OCI services in the affected regions. Further updates will be provided as events warrant. Reference Number: 2e52437c