Oracle Cloud experienced a major incident on January 13, 2024 affecting Account Management and Billing — India West (Mumbai) and Console — India West (Mumbai) and 1 more component, lasting 1h 21m. The incident has been resolved; the full update timeline is below.
Affected components
Account Management and Billing — India West (Mumbai)Console — India West (Mumbai)Developer Tools — India West (Mumbai)Java Management Service — India West (Mumbai)Marketplace — India West (Mumbai)Networking — India West (Mumbai)Oracle APEX Application Development — India West (Mumbai)Oracle Analytics Cloud — India West (Mumbai)Oracle Application Performance Monitoring — India West (Mumbai)Oracle Autonomous Data Warehouse — India West (Mumbai)
Update timeline
- resolved Jan 14, 2024, 12:03 AM UTC
We have identified and recovered from an issue impacting Service Gateway in the India West (Mumbai) region. Customer Impact: Some services may have been inaccessible for approximately 8 minutes. If customers are still experiencing issues, please contact Customer Support. Further updates will be provided as events warrant. Start Time : January 13, 2024 22:42 UTC Reference Number: 730d563d