Oracle Cloud experienced a minor incident on February 2, 2024 affecting Networking — US East (Ashburn), lasting 5h 38m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Feb 02, 2024, 05:44 PM UTC
We are actively investigating an issue in the US East (Ashburn) region that may be impacting some OCI services. We will provide regular status updates as we have more information to share. Customer Impact: Customers may be unable to access or use their Oracle Cloud Infrastructure service resources. Further updates will be provided as events warrant. Start Time : February 02, 2024 13:12 UTC Reference Number: 944a079f
- monitoring Feb 02, 2024, 06:13 PM UTC
We have applied mitigation steps, and our engineers are observing initial signs of network recovery in system logs. We are continuing to closely monitor OCI services during the recovery process. Customer Impact: Customers may be unable to access or use their Oracle Cloud Infrastructure service resources. Further updates will be provided as events warrant. Start Time : February 02, 2024 13:12 UTC Reference Number: 944a079f
- resolved Feb 02, 2024, 06:53 PM UTC
We've mitigated the issue that impacted Oracle Cloud Network Infrastructure in the US East (Ashburn) region. Our engineers have confirmed that service health is fully restored. Customer Impact: Customers may have encountered connectivity issues when attempting to access a small subset of OCI services that rely on external content delivery networks (CDNs). If you continue to experience issues, please contact Oracle Support. Further updates will be provided as events warrant. Start Time : February 02, 2024 13:12 UTC End Time : February 02, 2024 18:50 UTC Reference Number: 944a079f