Oracle Cloud incident

Multiple Services | France South (Marseille)

Oracle Cloud experienced a major incident on April 24, 2024 affecting Account Management and Billing — France South (Marseille) and Console — France South (Marseille) and 1 more component, lasting 45m. The incident has been resolved; the full update timeline is below.

Started: Apr 24, 2024, 06:15 PM UTC
Resolved: Apr 24, 2024, 07:00 PM UTC
Duration: 45m
Detected by Pingoru: Apr 24, 2024, 06:15 PM UTC

Affected components

Account Management and Billing — France South (Marseille)Console — France South (Marseille)Developer Tools — France South (Marseille)Java Management Service — France South (Marseille)Marketplace — France South (Marseille)Networking — France South (Marseille)Oracle APEX Application Development — France South (Marseille)Oracle Analytics Cloud — France South (Marseille)Oracle Application Performance Monitoring — France South (Marseille)Oracle Autonomous Data Warehouse — France South (Marseille)

Update timeline

resolved Apr 24, 2024, 07:46 PM UTC

We identified and resolved an issue that affected multiple Oracle Cloud Infrastructure (OCI) services in the France South (Marseille) region. Oracle engineers have validated that service access and functionality are now restored. If you continue to experience any issues, please reach out to Oracle Support. Customer Impact: Customers may have been unable to access their OCI services or perform service management operations to create, delete, or modify their OCI service resources. Further updates will be provided as events warrant. Start Time : April 24, 2024 18:15 UTC End Time : April 24, 2024 19:00 UTC Reference Number: 32996a31