Optum Enterprise Imaging Outage History
Optum Enterprise Imaging is up right nowPingoru has recorded 18 incidents for Optum Enterprise Imaging: 0 in the last 12 months and 0 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 0 | 0 of 720 (0%) |
| May 2026 | 0 | 0 of 744 (0%) |
| June 2026 | 0 | 0 of 720 (0%) |
| July 2026 | 0 | 0 of 744 (0%) |
| August 2026 | 0 | 0 of 744 (0%) |
| September 2026 | 0 | 0 of 720 (0%) |
| October 2026 | 0 | 0 of 524 (0%) |
Incidents, newest first
Critical October 20, 2025 Stratus Analytics Unaviliable 4m United States Instance - Change Healthcare Stratus Imaging Analytics
Started Oct 20, 2025, 02:33 PM UTC· resolved Oct 20, 2025, 02:37 PM UTC
- identified Oct 20, 2025, 02:33 PM UTC
Stratus Imaging Analytics Users: We want to inform you that Stratus Imaging Analytics is currently experiencing a temporary outage with Amazon Web Services. Our team is actively investigating the issue and working to restore service as quickly as possible. At this time, we do not have an estimated time for resolution, but we will keep you updated as soon as more information becomes available. We appreciate your patience and understanding.
- resolved Oct 20, 2025, 02:37 PM UTC
Stratus Imaging Analytics Users Service has been restored for Stratus Imaging Analytics. Our team will continue to monitor system performance closely to ensure stability. Thank you for your patience and continued support.
Notice June 12, 2025 Canada Instance - Degraded Performance for Stratus Imaging Share 4h 21m Canadian Instance - Change Healthcare Stratus Imaging Share
Started Jun 12, 2025, 06:49 PM UTC· resolved Jun 12, 2025, 11:10 PM UTC
- investigating Jun 12, 2025, 06:49 PM UTC
We are currently experiencing a degraded performace affecting all Stratus Imaging Share. Our team is diligently investigating the situation to identify the root cause and resolve the issue as quickly as possible. We understand the importance of these applications to your operations and are committed to providing you with updates as soon as we have more information. Your patience and understanding during this time are greatly appreciated.
- investigating Jun 12, 2025, 06:55 PM UTC
We are currently aware of a global outage impacting services within the Google environment for many of their hosted applications. Our team is actively working with Google to monitor the situation and assess any potential impact on our systems. We will continue to provide updates on this page as more information becomes available. Thank you for your patience and understanding.
- monitoring Jun 12, 2025, 08:19 PM UTC
We’re pleased to report that our Stratus Imaging applications have been stabilized following the recent global incident within Google’s environment. Our teams continue to actively monitor all aspects of the solution and are observing favorable performance across all applications. To ensure you are not experiencing any residual issues, we recommend closing and restarting any active web browser sessions connected to Stratus. If you continue to experience any issues, please log an incident with our Stratus Customer Support team for further assistance. Thank you for your continued patience and cooperation.
- resolved Jun 12, 2025, 11:10 PM UTC
We are pleased to confirm that this incident has now been marked as resolved. Our Site Reliability Engineering (SRE) teams, in collaboration with Stratus Customer Support, have verified that there are no ongoing interruptions or performance concerns. This has been confirmed through both internal monitoring and Google’s diagnostic tools. To ensure optimal performance and avoid any residual issues, we recommend closing and restarting any active web browser sessions connected to Stratus. If you continue to experience any issues, please log an incident with our Stratus Customer Support team for further assistance. Thank you for your patience and cooperation throughout this incident.
Notice June 12, 2025 United States - All Stratus Imaging Applications Down 4h 24m United States Instance - Change Healthcare Stratus Imaging PACS, United States Instance - Change Healthcare Stratus Imaging Viewer, United States Instance - Change Healthcare Stratus Imaging Archive, United States Instance - Change Healthcare Stratus Imaging Share and 2 more
Started Jun 12, 2025, 06:46 PM UTC· resolved Jun 12, 2025, 11:11 PM UTC
- investigating Jun 12, 2025, 06:46 PM UTC
We are currently experiencing an outage affecting all Stratus Imaging Applications. Our team is diligently investigating the situation to identify the root cause and resolve the issue as quickly as possible. We understand the importance of these applications to your operations and are committed to providing you with updates as soon as we have more information. Your patience and understanding during this time are greatly appreciated.
- identified Jun 12, 2025, 06:57 PM UTC
We are currently aware of a global outage impacting services within the Google environment for many of their hosted applications. Our team is actively working with Google to monitor the situation and assess any potential impact on our systems. We will continue to provide updates on this page as more information becomes available. Thank you for your patience and understanding.
- monitoring Jun 12, 2025, 08:21 PM UTC
We’re pleased to report that our Stratus Imaging applications have been stabilized following the recent global incident within Google’s environment. Our teams continue to actively monitor all aspects of the solution and are observing favorable performance across all applications. To ensure you are not experiencing any residual issues, we recommend closing and restarting any active web browser sessions connected to Stratus. If you continue to experience any issues, please log an incident with our Stratus Customer Support team for further assistance. Thank you for your continued patience and cooperation.
- resolved Jun 12, 2025, 11:11 PM UTC
We are pleased to confirm that this incident has now been marked as resolved. Our Site Reliability Engineering (SRE) teams, in collaboration with Stratus Customer Support, have verified that there are no ongoing interruptions or performance concerns. This has been confirmed through both internal monitoring and Google’s diagnostic tools. To ensure optimal performance and avoid any residual issues, we recommend closing and restarting any active web browser sessions connected to Stratus. If you continue to experience any issues, please log an incident with our Stratus Customer Support team for further assistance. Thank you for your patience and cooperation throughout this incident.
Minor January 15, 2025 Severity 2 - Stratus Imaging Share and PACS Ingestion Delays 23m United States Instance - Change Healthcare Stratus Imaging PACS, United States Instance - Change Healthcare Stratus Imaging Share
Started Jan 15, 2025, 03:13 AM UTC· resolved Jan 15, 2025, 03:36 AM UTC
- investigating Jan 15, 2025, 03:13 AM UTC
The issue was identified on January 14, 2025, at 11:31 PST. We are currently experiencing an issue with our SI PACS system. The following behaviors have been observed: * Some older studies receiving an update may have the study rollup functionality blocked. * Some new studies may be delayed. Our team has identified a solution and is actively working to resolve the issue. We apologize for any inconvenience this may cause and appreciate your patience as we work to correct this. If you have any questions or concerns, please contact Customer Support. Thank you for your understanding.
- identified Jan 15, 2025, 03:13 AM UTC
The issue has been identified and a fix is being implemented.
- resolved Jan 15, 2025, 03:36 AM UTC
The incident has been resolved, and the system is now fully operational. Customer Support and our supporting teams are continuing to monitor the situation for any further issues. If you experience any problems, please feel free to contact Customer Support. Thank you for your understanding.