Optimove incident
EU - Batch Update process - ETL - Infrastructure Maintenance
Optimove experienced a minor incident on February 2, 2026, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- monitoring Feb 02, 2026, 12:30 PM UTC
Feb 2, 12:30 UTC Completed - The scheduled maintenance has been completed. Feb 2, 11:30 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jan 12, 08:37 UTC Scheduled - Optimove ETL infrastructure is getting updated. During this upgrade, Optimoves ETL stage in the batch process will have reduced performance. Some tenants might experience delay in batch update process completion, which could delay campaign execution by up to 2 hours ( we expect no delay ). For more information, please reach out to our Support team at: [email protected]