Optimove incident

Batch Update Process - Delay in campaign execution

Minor Resolved View vendor source →

Optimove experienced a minor incident on March 17, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
Mar 17, 2026, 02:55 PM UTC
Resolved
Mar 17, 2026, 02:55 PM UTC
Duration
—
Detected by Pingoru
Mar 17, 2026, 02:55 PM UTC

Update timeline

  1. monitoring Mar 17, 2026, 02:55 PM UTC

    Mar 17, 14:55 UTC Resolved - This incident has been resolved. Mar 17, 14:13 UTC Update - A fix has been implemented and we are monitoring the results. Mar 17, 14:01 UTC Monitoring - A fix has been implemented and we are monitoring the results. Mar 17, 13:37 UTC Update - We have identified the source of the issue leading to delays in campaign execution - Mitigation is in progress. Our team is working to restore normal service and will provide another update soon. Mar 17, 12:49 UTC Identified - We are currently experiencing an issue causing unexpected errors and delays in campaign execution. What we’re doing- Our engineering team is actively investigating the root cause and working to restore normal execution as quickly as possible. Next update- We will provide an update within 1–2 hours, or sooner if there are any significant developments.