Optimove experienced a minor incident on April 12, 2026, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- monitoring Apr 12, 2026, 08:00 AM UTC
Apr 12, 08:00 UTC Completed - The scheduled maintenance has been completed. Apr 12, 07:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Mar 31, 12:32 UTC Scheduled - We will be performing a scheduled upgrade to the Templates Service. During this window, Templates Service will be unavailable for up to 15 minutes. This means that Template retrieval and updates will fail, causing scheduled and triggered campaign failures for native channels within the 15 minute maintenance window. Transactional sends are not expected to be impacted. Further updates will be shared as needed.