Optimove incident

EU - Batch Update Process - Delay in Campaign execution

Minor Resolved View vendor source →

Optimove experienced a minor incident on March 14, 2026 affecting Batch Data Process, lasting 1h 8m. The incident has been resolved; the full update timeline is below.

Started
Mar 14, 2026, 09:02 AM UTC
Resolved
Mar 14, 2026, 10:10 AM UTC
Duration
1h 8m
Detected by Pingoru
Mar 14, 2026, 09:02 AM UTC

Affected components

Batch Data Process

Update timeline

  1. investigating Mar 14, 2026, 09:02 AM UTC

    We are currently experiencing unexpected errors leading to delays in campaign execution. What We’re Doing: Our engineering team is actively investigating the root cause and working to restore normal execution as quickly as possible. Next Update: We will provide an update within 1–2 hours, or sooner if new information becomes available

  2. resolved Mar 14, 2026, 10:10 AM UTC

    This incident has been resolved.