Optimove incident

UI - Optimove Site - Degraded Performance in Campaign Builder

Minor Resolved View vendor source →

Optimove experienced a minor incident on April 10, 2026 affecting Core App and Core App, lasting 1h 42m. The incident has been resolved; the full update timeline is below.

Started
Apr 10, 2026, 08:41 AM UTC
Resolved
Apr 10, 2026, 10:24 AM UTC
Duration
1h 42m
Detected by Pingoru
Apr 10, 2026, 08:41 AM UTC

Affected components

Core AppCore App

Update timeline

  1. investigating Apr 10, 2026, 08:41 AM UTC

    We are investigating an issue affecting the Campaign Builder, where some users may be unable to create campaigns. Our team is working to identify the root cause and restore normal functionality as quickly as possible.

  2. identified Apr 10, 2026, 08:49 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Apr 10, 2026, 10:05 AM UTC

    A fix has been implemented for the issue affecting campaign creation in the Campaign Builder. We are monitoring the results to ensure stability.

  4. resolved Apr 10, 2026, 10:24 AM UTC

    This incident has been resolved.