OPSWAT incident

MetaDefender Cloud - JP Platform Outage

Critical Resolved View vendor source →

OPSWAT experienced a critical incident on April 14, 2025 affecting API - Multiscanning and API - Deep CDR and 1 more component, lasting 18m. The incident has been resolved; the full update timeline is below.

Started
Apr 14, 2025, 02:21 PM UTC
Resolved
Apr 14, 2025, 02:39 PM UTC
Duration
18m
Detected by Pingoru
Apr 14, 2025, 02:21 PM UTC

Affected components

API - MultiscanningAPI - Deep CDRAPI - Dynamic Analysis

Update timeline

  1. investigating Apr 14, 2025, 02:21 PM UTC

    We have received reports indicating that MetaDefender Cloud - JP region is experiencing issues. Our team is investigating and will provide an update as soon as possible.

  2. resolved Apr 14, 2025, 02:39 PM UTC

    We have resolved the incident with the JP region and are monitoring for any issues.