OPSWAT incident

MetaDefender Cloud - All Regions Degraded Performance

OPSWAT experienced a minor incident on March 26, 2025 affecting API - Multiscanning and API - Multiscanning and 1 more component, lasting 19m. The incident has been resolved; the full update timeline is below.

Started: Mar 26, 2025, 02:09 PM UTC
Resolved: Mar 26, 2025, 02:28 PM UTC
Duration: 19m
Detected by Pingoru: Mar 26, 2025, 02:09 PM UTC

Affected components

API - MultiscanningAPI - MultiscanningAPI - MultiscanningAPI - MultiscanningAPI - Multiscanning

Update timeline

investigating Mar 26, 2025, 02:09 PM UTC

We have received reports indicating that MetaDefender Cloud is experiencing issues with service degradation. Our team is investigating and will provide an update as soon as possible.
resolved Mar 26, 2025, 02:28 PM UTC

We have resolved the issue that was causing degraded performance and will keep monitoring.