OPSWAT incident

MetaDefender Cloud - EU API Multiscanning, API Deep CDR Degraded Performance

Minor Resolved View vendor source →

OPSWAT experienced a minor incident on May 22, 2025 affecting API - Multiscanning and API - Deep CDR, lasting 1h 14m. The incident has been resolved; the full update timeline is below.

Started
May 22, 2025, 02:28 PM UTC
Resolved
May 22, 2025, 03:43 PM UTC
Duration
1h 14m
Detected by Pingoru
May 22, 2025, 02:28 PM UTC

Affected components

API - MultiscanningAPI - Deep CDR

Update timeline

  1. investigating May 22, 2025, 02:28 PM UTC

    We have received reports indicating that MetaDefender Cloud - EU API Multiscanning, Deep CDR Degraded is experiencing issues. Our team is investigating and will provide an update as soon as possible.

  2. identified May 22, 2025, 03:09 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring May 22, 2025, 03:09 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved May 22, 2025, 03:43 PM UTC

    This incident has been resolved.