OPSWAT experienced a minor incident on April 2, 2025 affecting API - Deep CDR, lasting 7m. The incident has been resolved; the full update timeline is below.
Affected components
API - Deep CDR
Update timeline
- investigating Apr 02, 2025, 01:19 AM UTC
We have received reports indicating that MetaDefender Cloud - EU CDR/Sanitization is experiencing issues. Our team is investigating and will provide an update as soon as possible.
- resolved Apr 02, 2025, 01:27 AM UTC
The issue with CDR/Sanitization in EU region has been resolved.