OpenVPN incident

Degraded performance: Access Server Fixed License Purchase Portal

OpenVPN experienced a minor incident on January 5, 2024 affecting Access Server Fixed License Purchase Portal, lasting 1h 14m. The incident has been resolved; the full update timeline is below.

Started: Jan 05, 2024, 03:04 PM UTC
Resolved: Jan 05, 2024, 04:18 PM UTC
Duration: 1h 14m
Detected by Pingoru: Jan 05, 2024, 03:04 PM UTC

Affected components

Access Server Fixed License Purchase Portal

Update timeline

investigating Jan 05, 2024, 03:04 PM UTC

Currently, the system to view invoices for older Fixed License Keys is temporarily unavailable. We will work to restore this ASAP. All other functions related to Fixed License Keys are working fine.
resolved Jan 05, 2024, 04:18 PM UTC

This incident has been resolved.