OpenVPN incident

Investigating problems reported on the Chicago, Illinois CloudConnexa Region

Minor Resolved View vendor source →

OpenVPN experienced a minor incident on January 30, 2024 affecting CloudConnexa - Region Chicago, Illinois, USA, lasting 1d 2h. The incident has been resolved; the full update timeline is below.

Started
Jan 30, 2024, 05:44 PM UTC
Resolved
Jan 31, 2024, 08:39 PM UTC
Duration
1d 2h
Detected by Pingoru
Jan 30, 2024, 05:44 PM UTC

Affected components

CloudConnexa - Region Chicago, Illinois, USA

Update timeline

  1. investigating Jan 30, 2024, 05:44 PM UTC

    Investigating problems reported on the Chicago, Illinois CloudConnexa Region

  2. monitoring Jan 30, 2024, 06:29 PM UTC

    A temporary fix to the problem was deployed, and results are being monitored.

  3. monitoring Jan 30, 2024, 06:36 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Jan 31, 2024, 08:39 PM UTC

    The Chicago, Illinois, CloudConnexa Region is back up and running. If you continue to experience any troubles, reach out to Support. Thank you for your patience.