OpenVPN incident

Investigating problems reported with CloudConnexa Profile generation

Minor Resolved View vendor source →

OpenVPN experienced a minor incident on March 5, 2024 affecting User Management, lasting 47m. The incident has been resolved; the full update timeline is below.

Started
Mar 05, 2024, 08:37 PM UTC
Resolved
Mar 05, 2024, 09:25 PM UTC
Duration
47m
Detected by Pingoru
Mar 05, 2024, 08:37 PM UTC

Affected components

User Management

Update timeline

  1. investigating Mar 05, 2024, 08:37 PM UTC

    We are investigating reports about issues with Profile generation in CloudConnexa

  2. resolved Mar 05, 2024, 09:25 PM UTC

    The service that generate profiles for clients experienced performance degradation, which resulted in failure to create new profiles. The root cause was investigated and fixed.