OpenVPN incident

Investigating problems reported when connecting to Singapore and London Region

Minor Resolved View vendor source →

OpenVPN experienced a minor incident on June 19, 2024 affecting CloudConnexa - Region London, United Kingdom and CloudConnexa - Region Singapore , Singapore, lasting 4h 50m. The incident has been resolved; the full update timeline is below.

Started
Jun 19, 2024, 09:47 AM UTC
Resolved
Jun 19, 2024, 02:37 PM UTC
Duration
4h 50m
Detected by Pingoru
Jun 19, 2024, 09:47 AM UTC

Affected components

CloudConnexa - Region London, United KingdomCloudConnexa - Region Singapore , Singapore

Update timeline

  1. investigating Jun 19, 2024, 09:47 AM UTC

    We are investigating reports about issues in Singapore and London Region of CloudConnexa

  2. monitoring Jun 19, 2024, 10:32 AM UTC

    Our internal team identified the problem with our upstream provider and rerouted traffic away from the issue. We are currently monitoring the situation on our side.

  3. resolved Jun 19, 2024, 02:37 PM UTC

    Problem in connecting to Singapore and London Region is resolved. If you continue to experience any troubles, reach out to Support. Thank you for your patience.