OpenVPN incident

Investigating problems reported on Ashburn (VA) CloudConnexa region

Minor Resolved View vendor source →

OpenVPN experienced a minor incident on September 5, 2024 affecting CloudConnexa - Region Ashburn, Virginia, USA, lasting 6h 44m. The incident has been resolved; the full update timeline is below.

Started
Sep 05, 2024, 05:27 PM UTC
Resolved
Sep 06, 2024, 12:12 AM UTC
Duration
6h 44m
Detected by Pingoru
Sep 05, 2024, 05:27 PM UTC

Affected components

CloudConnexa - Region Ashburn, Virginia, USA

Update timeline

  1. investigating Sep 05, 2024, 05:27 PM UTC

    We are investigating reports on connectivity issues while using the Ashburn (VA) CloudConnexa region.

  2. monitoring Sep 05, 2024, 06:38 PM UTC

    A temporary fix to the problem was deployed, and results are being monitored.

  3. resolved Sep 06, 2024, 12:12 AM UTC

    The Ashburn (VA) CloudConnexa region is back up and running. If you continue to experience any troubles, reach out to Support. Thank you for your patience.