OpenVPN incident

Investigating problems reported for LDAP Authentication Issue

Minor Resolved View vendor source →

OpenVPN experienced a minor incident on December 19, 2024 affecting User Management and CloudConnexa SSO, lasting 48m. The incident has been resolved; the full update timeline is below.

Started
Dec 19, 2024, 03:48 PM UTC
Resolved
Dec 19, 2024, 04:37 PM UTC
Duration
48m
Detected by Pingoru
Dec 19, 2024, 03:48 PM UTC

Affected components

User ManagementCloudConnexa SSO

Update timeline

  1. investigating Dec 19, 2024, 03:48 PM UTC

    We are investigating reports about issues on receiving LDAP authentication issue.

  2. monitoring Dec 19, 2024, 04:27 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Dec 19, 2024, 04:37 PM UTC

    This incident has been resolved. If you continue to experience any troubles, reach out to Support. Thank you for your patience.