OpenVPN incident

Identified problems with CloudConnexa User information and Events

Notice Resolved View vendor source →

OpenVPN experienced a notice incident on February 26, 2025 affecting Status and Cyber Shield Domain Filtering and 1 more component, lasting 1d 19h. The incident has been resolved; the full update timeline is below.

Started
Feb 26, 2025, 06:39 PM UTC
Resolved
Feb 28, 2025, 02:36 PM UTC
Duration
1d 19h
Detected by Pingoru
Feb 26, 2025, 06:39 PM UTC

Affected components

StatusCyber Shield Domain FilteringAccess VisibilityAudit LogLog StreamingDNS Log

Update timeline

  1. identified Feb 26, 2025, 06:39 PM UTC

    We've identified an issue where user information and events are not displaying properly in the Admin Portal for some accounts. We have determined the root cause and are actively working on a fix to resolve the issue.

  2. resolved Feb 28, 2025, 02:36 PM UTC

    Problems with CloudConnexa User information and Events is resolved. If you continue to experience any troubles, reach out to Support. Thank you for your patience.