OpenVPN incident

Investigating problems over CloudConnexa regions

Notice Resolved View vendor source →

OpenVPN experienced a notice incident on March 31, 2025 affecting CloudConnexa - Region Ashburn, Virginia, USA and CloudConnexa - Region Atlanta, Georgia, USA and 1 more component, lasting 57m. The incident has been resolved; the full update timeline is below.

Started
Mar 31, 2025, 11:14 PM UTC
Resolved
Apr 01, 2025, 12:11 AM UTC
Duration
57m
Detected by Pingoru
Mar 31, 2025, 11:14 PM UTC

Affected components

CloudConnexa - Region Ashburn, Virginia, USACloudConnexa - Region Atlanta, Georgia, USACloudConnexa - Region Boston, Massachusetts, USACloudConnexa - Region Chicago, Illinois, USACloudConnexa - Region Columbus, Ohio, USACloudConnexa - Region Dallas, Texas, USACloudConnexa - Region Kansas City, Missouri, USACloudConnexa - Region Los Angeles, California, USACloudConnexa - Region Miami, Florida, USACloudConnexa - Region Newark, New Jersey, USA

Update timeline

  1. identified Mar 31, 2025, 11:14 PM UTC

    The issue has been identified, and we are working on deploying a fix. CloudConnexa sessions may experience a reconnection.

  2. monitoring Mar 31, 2025, 11:50 PM UTC

    A fix to the problem was deployed, and results are being monitored.

  3. resolved Apr 01, 2025, 12:11 AM UTC

    The CloudConnexa region servers are back up and running. If you continue to experience any troubles, reach out to Support. Thank you for your patience.