OpenTrainTimes experienced a critical incident on February 12, 2021 affecting Network Rail Open Data feeds, lasting 2h 34m. The incident has been resolved; the full update timeline is below.
Affected components
Network Rail Open Data feeds
Update timeline
- identified Feb 12, 2021, 09:14 AM UTC
Engineers have identified a loss of service our real-time feeds from the Network Rail Open Data platform from 0753 this morning. As a result, the real-time components of the website will be showing out-of-date or missing data.
- identified Feb 12, 2021, 09:55 AM UTC
Feeds appear to have returned to normal, however we are awaiting an acknowledgement and resolution notification from our supplier
- resolved Feb 12, 2021, 10:28 AM UTC
Our supplier has informed us there was an outage between 0755 and 0955 and that our feeds should be working again. The site will continue to show stale data for a few hours whilst maps are updated.