OpenTrainTimes incident

Real-time information degraded

Critical Resolved View vendor source →

OpenTrainTimes experienced a critical incident on July 28, 2021 affecting Network Rail Open Data feeds, lasting 5h 24m. The incident has been resolved; the full update timeline is below.

Started
Jul 28, 2021, 08:35 AM UTC
Resolved
Jul 28, 2021, 02:00 PM UTC
Duration
5h 24m
Detected by Pingoru
Jul 28, 2021, 08:35 AM UTC

Affected components

Network Rail Open Data feeds

Update timeline

  1. identified Jul 28, 2021, 09:23 AM UTC

    Engineers have identified high latency on our real-time feeds from the Network Rail Open Data platform from around 0935. As a result, the real-time components of the website will be showing out-of-date or missing data.

  2. identified Jul 28, 2021, 09:41 AM UTC

    Feeds have been stabled from 1027 onwards. We will continue to monitor for the next hour

  3. resolved Jul 28, 2021, 02:00 PM UTC

    This incident has been resolved.