OpenTrainTimes experienced a major incident on June 29, 2022 affecting Train movement data and Map data, lasting 4h 44m. The incident has been resolved; the full update timeline is below.
Affected components
Train movement dataMap data
Update timeline
- identified Jun 29, 2022, 05:43 AM UTC
A problem with one of our servers means that, from 0315 today, we have not been processing any data. Engineers are working on a fix.
- monitoring Jun 29, 2022, 06:00 AM UTC
The issue has been resolved and maps are now updating again, but may be showing stale data for the next couple of hours.
- monitoring Jun 29, 2022, 09:30 AM UTC
We are down to a backlog of about 20-25 minutes of messages on the server, which should be clear by 1100
- resolved Jun 29, 2022, 10:28 AM UTC
This incident has been resolved.