OpenTrainTimes incident

Loss of data from our supplier

Major Resolved View vendor source →

OpenTrainTimes experienced a major incident on February 20, 2023 affecting Network Rail Open Data feeds, lasting 3h 50m. The incident has been resolved; the full update timeline is below.

Started
Feb 20, 2023, 04:00 PM UTC
Resolved
Feb 20, 2023, 07:50 PM UTC
Duration
3h 50m
Detected by Pingoru
Feb 20, 2023, 04:00 PM UTC

Affected components

Network Rail Open Data feeds

Update timeline

  1. identified Feb 20, 2023, 04:58 PM UTC

    We are currently receiving no data through the Network Rail Open Data platform, and believe this to be a problem with their supplier, CACI. Engineers are investigating.

  2. identified Feb 20, 2023, 05:27 PM UTC

    Our feeds have resumed shortly after we raised the issue in a ticket with CACI. We are monitoring.

  3. resolved Feb 20, 2023, 07:50 PM UTC

    This incident has been resolved.