OpenTrainTimes incident

Real-time information degraded

Major Resolved View vendor source →

OpenTrainTimes experienced a major incident on February 20, 2024 affecting Network Rail Open Data feeds, lasting 3h 4m. The incident has been resolved; the full update timeline is below.

Started
Feb 20, 2024, 01:00 PM UTC
Resolved
Feb 20, 2024, 04:04 PM UTC
Duration
3h 4m
Detected by Pingoru
Feb 20, 2024, 01:00 PM UTC

Affected components

Network Rail Open Data feeds

Update timeline

  1. investigating Feb 20, 2024, 02:07 PM UTC

    Engineers have identified high latency on our real-time feeds from the Network Rail Open Data platform. As a result, the real-time components of the website will be showing out-of-date or missing data.

  2. resolved Feb 20, 2024, 04:04 PM UTC

    Data is now being received as normal. Maps may show erroneous data for several hours for infrequently-occupied train describer berths.