OpenTrainTimes experienced a minor incident on July 12, 2024 affecting Map data, lasting 4h 58m. The incident has been resolved; the full update timeline is below.
Affected components
Map data
Update timeline
- monitoring Jul 12, 2024, 04:16 PM UTC
From 1640 until approximately 1715, both of our map servers were not serving up new map data due to a common fault in the code running on each server. We have not seen this error before, but will put in place a software fix in a few days to ensure this does not happen again. Maps are now working again, and no data has been lost.
- resolved Jul 12, 2024, 09:15 PM UTC
This incident has been resolved.