OpenTrainTimes incident

Server outage and loss of data

Minor Resolved View vendor source →

OpenTrainTimes experienced a minor incident on October 7, 2024 affecting Amazon EC2 Compute Facility and Train movement data and 1 more component, lasting 1h 52m. The incident has been resolved; the full update timeline is below.

Started
Oct 07, 2024, 09:43 AM UTC
Resolved
Oct 07, 2024, 11:35 AM UTC
Duration
1h 52m
Detected by Pingoru
Oct 07, 2024, 09:43 AM UTC

Affected components

Amazon EC2 Compute FacilityTrain movement dataMap data

Update timeline

  1. monitoring Oct 07, 2024, 09:43 AM UTC

    One of our servers was rebooted without warning at 0938 this morning, and services did not restart as normal. We have manually restarted services on this server, and it is currently processing through a backlog of data. Maps may be showing incorrect information for the next hour.

  2. resolved Oct 07, 2024, 11:35 AM UTC

    This incident has now been resolved.