OpenTrainTimes incident

Train Movement Feed

Minor Resolved View vendor source →

OpenTrainTimes experienced a minor incident on November 27, 2020 affecting TRUST Feed, lasting 58m. The incident has been resolved; the full update timeline is below.

Started
Nov 27, 2020, 03:15 PM UTC
Resolved
Nov 27, 2020, 04:13 PM UTC
Duration
58m
Detected by Pingoru
Nov 27, 2020, 03:15 PM UTC

Affected components

TRUST Feed

Update timeline

  1. investigating Nov 27, 2020, 03:15 PM UTC

    We have detected a problem with the train movement feed we receive from Network Rail. Engineers are investigating.

  2. identified Nov 27, 2020, 03:15 PM UTC

    TRUST messages volumes are higher than usual for this time of the day, and we believe we are receiving duplicate messages. Our service provider has been informed.

  3. monitoring Nov 27, 2020, 03:25 PM UTC

    Latency and message rates have returned to normal. We will monitor for the next hour.

  4. resolved Nov 27, 2020, 04:13 PM UTC

    The problem was resolved around 1520 and has remained stable since