OpenTrainTimes incident

Real-time information degraded

Major Resolved View vendor source →

OpenTrainTimes experienced a major incident on December 3, 2020 affecting Network Rail Open Data feeds, lasting 2h 38m. The incident has been resolved; the full update timeline is below.

Started
Dec 03, 2020, 12:50 PM UTC
Resolved
Dec 03, 2020, 03:28 PM UTC
Duration
2h 38m
Detected by Pingoru
Dec 03, 2020, 12:50 PM UTC

Affected components

Network Rail Open Data feeds

Update timeline

  1. identified Dec 03, 2020, 12:50 PM UTC

    Engineers have identified further high latency on our real-time feeds from the Network Rail Open Data platform from around 1245. As a result, the real-time components of the website will be showing out-of-date or missing data.

  2. monitoring Dec 03, 2020, 01:40 PM UTC

    Latency has returned to normal - we will monitor for the next hour

  3. resolved Dec 03, 2020, 03:28 PM UTC

    This incident has been resolved.