OpenTrainTimes experienced a major incident on August 19, 2021 affecting Network Rail Open Data feeds and TRUST Feed and 1 more component, lasting 14h 17m. The incident has been resolved; the full update timeline is below.
Affected components
Network Rail Open Data feedsTRUST FeedTD FeedMap data
Update timeline
- identified Aug 19, 2021, 06:42 PM UTC
We have a partial loss of our train movement, and complete loss of our train describer feeds from our provider. As a result, maps will not be updating.
- monitoring Aug 19, 2021, 08:15 PM UTC
Systems have been failed over to a backup connection and are now operating normally. We will keep this incident open until we are back to full resilience.
- resolved Aug 20, 2021, 08:30 AM UTC
This incident has been resolved.